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Senior Relationship Manager - Fast Moving Consumer Goods (FMCG)

KCB Group

Job at a glance

Employer: KCB Group
Position: Senior Relationship Manager - Fast Moving Consumer Goods (FMCG)
Location: Kenya
Job type: Full-time
Experience: 7+ years banking; 5+ years specific roles
Education: University degree
Salary: Not stated in the advert
Application deadline: 6 November 2026
Posted on VacancyKE: 30 October 2026

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VacancyKE summary

KCB Group is hiring a Senior Relationship Manager for its FMCG segment. You will drive business growth, manage key regional clients, and ensure portfolio quality within the banking sector.

What stands out about this opportunity

Focus on FMCG, Manufacturing, and Agribusiness sectors
Requires managing key regional customers and stakeholders
Emphasis on digital savviness and commercial thinking

Key responsibilities

Implement FMCG Business Segment Portfolio strategy aligned with KCB Group Strategy.
Deliver annual targets for revenue, fees, balance sheet, and customer growth.
Execute client deals according to strategic plans and sales tactics.
Maintain deep relationships with key regional customers and stakeholders.
Monitor daily referrals to keep facilities within bank parameters.
Submit quality credit proposals conforming to Credit Policy guidelines.
Manage portfolio quality within Non-Performing Loans and Portfolio at Risk limits.

Who should apply?

An experienced banker with strong corporate relationship management skills in the FMCG, manufacturing, or agribusiness sectors.

Key requirements

University degree
7+ years banking experience
5+ years CRM in FMCG/Manufacturing/Agribusiness
5+ years Credit & Financial Analysis
5+ years Client Portfolio Management

How to apply

Official source: From the employer's hiring system · eoin.fa.em3.oraclecloud.com. VacancyKE never charges job seekers.

View job & apply

Original employer advertisement

Published by KCB Group on eoin.fa.em3.oraclecloud.com. Shown for reference; the employer’s version is the official one.

The employer’s advert

Key Responsibilities

• Implement the FMCG Business Segment Portfolio strategy in line with the overall KCB Group Strategy.

• Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Balance sheet and Customer number growth.

• Execute client deals in line with developed strategic client plans.

• Executes sales growth tactics and targets in collaboration with business partners

• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.

• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.

• Relationship Management of Key Regional Customers and Stakeholders. (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).

• Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank

• Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities

• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.

• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.

Education and Experience

• University Degree from a recognized institution.

• Seven (7) years’ banking experience in the Financial/banking sector,

• 5 years Corporate Relationship Management within FMCG /Manufacturing/Agribusiness

• 5 years Credit and Financial Analysis

• 5 years Client Portfolio Management

• Knowledge of Trade and Transaction Banking products

• Deep understanding of FMCG/ Manufacturing/Agribusiness value chains

• Deep sector knowledge of FMCG Manufacturing/Agribusiness sectors including emerging trends, threats and opportunities.

• Digital Savvy and Computer literacy

• Entrepreneurial and Commercial thinking

• Excellent research, analytical, and problem-solving skills.

• Integrity & courage to challenge actions within various business units and the status quo.