From the employer's hiring system · Verified employer
Senior Content Designer
Moniepoint
Job at a glance
- Employer
- Moniepoint
- Position
- Senior Content Designer
- Location
- Nairobi, Kenya or Lagos, Nigeria
- Possible duty stations
- Nairobi, Kenya or Lagos, Nigeria
- Experience
- 5+ years as a content designer
- Salary
- Not stated in the advert
- Application deadline
- Open until filled (listed until 1 November 2026)
- Posted on VacancyKE
- 15 October 2026
VacancyKE summary
Moniepoint is hiring a Senior Content Designer to lead content strategy and execution for product squads. The role requires 5+ years of experience in designing clear, inclusive user interfaces within fintech or SaaS environments.
What stands out about this opportunity
- Based in Nairobi or Lagos headquarters
- Requires deep design-system expertise beyond just writing
- Involves mentoring junior designers and leading strategy
Key responsibilities
- Own end-to-end content design strategy from discovery through launch and iteration.
- Partner with product managers, designers, and engineers to embed content strategy early.
- Craft high-quality microcopy, error messages, help content, and documentation.
- Wireframe and prototype in Figma, adhering to design systems and principles.
- Conduct qualitative and quantitative research including user interviews and A/B tests.
- Support junior content designers and drive alignment across teams.
- Evolve content design style guides in collaboration with brand and marketing.
- Justify design decisions to senior stakeholders with clear rationale.
Who should apply?
This role suits experienced content designers with strong product intuition who thrive in fast-paced fintech or SaaS environments and can influence cross-functional teams.
Key requirements
- 5+ years content design experience
- Strong stakeholder management skills
- Proficiency in Figma and prototyping
- End-to-end product thinking ability
- Experience with UX research and A/B testing
Nice to have
- Experience using AI to build workflows or tools.
- Background in fintech or SaaS environments.
What you should know
- The role is based at Moniepoint Headquarters in Nairobi, Kenya or Lagos, Nigeria.
- Applications require an exceptional portfolio with end-to-end product case studies.
- Recruitment involves application review, recruiter chat, leadership interview, and a task.
How to apply
- Submit your application via the Greenhouse job board link provided in the advert.
Official source: From the employer's hiring system · job-boards.eu.greenhouse.io. VacancyKE never charges job seekers.
Original employer advertisement
Published by Moniepoint on job-boards.eu.greenhouse.io. Shown for reference; the employer’s version is the official one.
The employer’s advert
About Us:
Moniepoi nt Group is a financial technology company digitizing Africa’s real economy by building a financial e cosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed . At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry . We have several products that provide essential services for businesses such as credit, overdrafts, bank integration, payment gateway, etc . We leverage artificial intelligence and data to make our decisions, but a lso have the technology and data-driven best practices used to support our businesses .
About this role:
As a Senior Content Designer, you take ownership of the quality and strategic direction of content across your squad or product area. You bring expert content design judgment, deep user insight, and a collaborative mindset to shape product experiences that are clear, inclusive, and emotionally engaging. You support junior content designers, influence cross-team content strategy, and play a vital role in driving alignment across product, design, and engineering. You display an exceptional grasp of design thinking and content design expertise and are comfortable delivering well-thought out ideas to senior stakeholders and driving content design strategy each day.
What you’ll do
• You are responsible for end-to-end content design strategy and execution on a project, from discovery through delivery, launch, and ongoing iteration.
• Partnering closely with product managers, product designers, and engineers to embed content strategy in product discovery and delivery, shaping scope, trade-offs, and sequencing.
• Define for exceptional, accessible, and inclusive content that builds trust, clarity, and meaningful user engagement.
• Comfortable wireframing and prototyping and delivering your work in Figma, with clear rationale, adhering to a design systems and content design principles.
• Define content design strategy that aligns with business objectives and technical feasibility, ensuring content is not just clear but emotionally intelligent and on brand.
• Craft high-quality content for complex product flows, interface text, microcopy, error messaging, help content, and documentation, setting the bar for tone, clarity, and consistency.
• Take a strong role in qualitative and quantitative research methods (user interviews, usability tests, A/B experiments, content audits, analytics) using insight as a core design input.
• Collaborate deeply, proactively shaping product direction, surfacing trade-offs, and influencing delivery approaches.
• Drive the evolution of content design style guides, working closely with brand, marketing, and communications teams.
• Design thoughtful content that enhances usability, emotional impact, and user satisfaction.
• Balance speed and rigour with strong judgment on when to ship versus polish, especially on complex or fast-moving environments.
• Support junior content designers on the team and supports in terms of stakeholder management.
• Lead alignment and collaboration across teams and stakeholders, clearly communicating content design rationale and facilitating strategic working sessions.
• Set a high standard for product teams, fostering a culture of sound content design practices, constructive feedback, and shared accountability.
• You are able to justify content design decisions to senior stakeholders with clear rationale and delivers work in a standardised format that you help to evolve. You are able to deliver multiple variations, informed by insights and can confidently explain the pros and cons of particular solutions.
What you need to succeed
• 5+ years of experience working as a content designer.
• You are incredibly comfortable with the design aspect of content design – understanding this role is deeper than 'just words'.
• Strong stakeholder management skills are a must for this role.
• You must be able to work in a fast-changing environment where processes are still being defined.
• Exceptional knowledge of content design principles and end-to-end product thinking.
• Experience with A/B testing, UX metrics, and data interpretation and the ability to drive your own research initiatives.
• Exceptional product intuition - understanding user needs, business constraints, and technical feasibility.
• Good knowledge of Figma - how to collaborate, create prototypes, and work to produce agile solutions quickly, with little to no help.
• Experience using AI a plus. Great if you’ve built workflows/tools using AI.
• Excellent knowledge of working in cross-functional teams. Able to advocate for content design across various company areas and embed content design early in product planning.
• Actively contributes to a content design system, creating reusable patterns and components
• Experience in fintech or SaaS environments is a strong advantage.
• Strong communication skills - able to explain the “why” behind your decisions
• Strong stakeholder management is a must for this role
Recruitment Process
• Application & portfolio review - we’re looking for exceptional content design case studies, showing examples of end-to-end product thinking, driven by research and illustrating impact.
• Recruiter conversation - light intro on your background, team experience, and motivations.
• Leadership interview - deep dive into your skills and expertise with the lead content designer.
• Content design task and portfolio presentation - a short task to assess how you approach content design and you’ll present a case study from your portfolio
Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Moniepoi nt Group is a financial technology company digitizing Africa’s real economy by building a financial e cosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed . At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry . We have several products that provide essential services for businesses such as credit, overdrafts, bank integration, payment gateway, etc . We leverage artificial intelligence and data to make our decisions, but a lso have the technology and data-driven best practices used to support our businesses .
About this role:
As a Senior Content Designer, you take ownership of the quality and strategic direction of content across your squad or product area. You bring expert content design judgment, deep user insight, and a collaborative mindset to shape product experiences that are clear, inclusive, and emotionally engaging. You support junior content designers, influence cross-team content strategy, and play a vital role in driving alignment across product, design, and engineering. You display an exceptional grasp of design thinking and content design expertise and are comfortable delivering well-thought out ideas to senior stakeholders and driving content design strategy each day.
What you’ll do
• You are responsible for end-to-end content design strategy and execution on a project, from discovery through delivery, launch, and ongoing iteration.
• Partnering closely with product managers, product designers, and engineers to embed content strategy in product discovery and delivery, shaping scope, trade-offs, and sequencing.
• Define for exceptional, accessible, and inclusive content that builds trust, clarity, and meaningful user engagement.
• Comfortable wireframing and prototyping and delivering your work in Figma, with clear rationale, adhering to a design systems and content design principles.
• Define content design strategy that aligns with business objectives and technical feasibility, ensuring content is not just clear but emotionally intelligent and on brand.
• Craft high-quality content for complex product flows, interface text, microcopy, error messaging, help content, and documentation, setting the bar for tone, clarity, and consistency.
• Take a strong role in qualitative and quantitative research methods (user interviews, usability tests, A/B experiments, content audits, analytics) using insight as a core design input.
• Collaborate deeply, proactively shaping product direction, surfacing trade-offs, and influencing delivery approaches.
• Drive the evolution of content design style guides, working closely with brand, marketing, and communications teams.
• Design thoughtful content that enhances usability, emotional impact, and user satisfaction.
• Balance speed and rigour with strong judgment on when to ship versus polish, especially on complex or fast-moving environments.
• Support junior content designers on the team and supports in terms of stakeholder management.
• Lead alignment and collaboration across teams and stakeholders, clearly communicating content design rationale and facilitating strategic working sessions.
• Set a high standard for product teams, fostering a culture of sound content design practices, constructive feedback, and shared accountability.
• You are able to justify content design decisions to senior stakeholders with clear rationale and delivers work in a standardised format that you help to evolve. You are able to deliver multiple variations, informed by insights and can confidently explain the pros and cons of particular solutions.
What you need to succeed
• 5+ years of experience working as a content designer.
• You are incredibly comfortable with the design aspect of content design – understanding this role is deeper than 'just words'.
• Strong stakeholder management skills are a must for this role.
• You must be able to work in a fast-changing environment where processes are still being defined.
• Exceptional knowledge of content design principles and end-to-end product thinking.
• Experience with A/B testing, UX metrics, and data interpretation and the ability to drive your own research initiatives.
• Exceptional product intuition - understanding user needs, business constraints, and technical feasibility.
• Good knowledge of Figma - how to collaborate, create prototypes, and work to produce agile solutions quickly, with little to no help.
• Experience using AI a plus. Great if you’ve built workflows/tools using AI.
• Excellent knowledge of working in cross-functional teams. Able to advocate for content design across various company areas and embed content design early in product planning.
• Actively contributes to a content design system, creating reusable patterns and components
• Experience in fintech or SaaS environments is a strong advantage.
• Strong communication skills - able to explain the “why” behind your decisions
• Strong stakeholder management is a must for this role
Recruitment Process
• Application & portfolio review - we’re looking for exceptional content design case studies, showing examples of end-to-end product thinking, driven by research and illustrating impact.
• Recruiter conversation - light intro on your background, team experience, and motivations.
• Leadership interview - deep dive into your skills and expertise with the lead content designer.
• Content design task and portfolio presentation - a short task to assess how you approach content design and you’ll present a case study from your portfolio
Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.