From the employer's hiring system · Verified employer
Sahl Relationship Manager, Gateway Branch
KCB Group
Job at a glance
- Employer
- KCB Group
- Position
- Sahl Relationship Manager, Gateway Branch
- Location
- Kenya
- Job type
- Full-time
- Experience
- 3 years' general work experience
- Education
- Bachelor's degree
- Salary
- Not stated in the advert
- Application deadline
- 9 October 2026
- Posted on VacancyKE
- 2 October 2026
VacancyKE summary
KCB Group is hiring a Sahl Relationship Manager for the Gateway Branch in Kenya to lead customer relations and grow the SAHL book. You will manage Shari'ah compliant portfolios, drive sales targets, and oversee branch staff development.
What stands out about this opportunity
- Role focuses on SAHL (Shari'ah compliant) portfolio management
- Requires specific experience in Sharia banking and credit
- Includes responsibility for training and developing branch staff
Key responsibilities
- Manage and lead corporate and retail customer relations.
- Sell Shari'ah compliant products and cross-sell basket products.
- Liaise with Relationship teams and Retail Branch network to grow business.
- Implement risk management to mitigate frauds and revenue leakages.
- Train and develop branch staff.
- Administer and document Shari'ah compliant portfolios properly.
- Manage PAR as per set targets.
- Maintain and grow existing SAHL customers through enhanced relationships.
- Achieve set targets for liabilities and assets numbers and values.
- Monitor SAHL customer complaints and review service delivery standards.
Who should apply?
Banking professionals with at least three years of experience, including specific backgrounds in Sharia banking, credit, and sales relationships.
Key requirements
- Bachelor's degree
- 3 years' general work experience
- 2 years' Banking Operations experience
- 2 years Sharia banking experience
- 2 years' Credit experience
- 2 years' Sales & Relationships experience
Nice to have
- Islamic Banking Certification.
How to apply
Official source: From the employer's hiring system · eoin.fa.em3.oraclecloud.com. VacancyKE never charges job seekers.
Original employer advertisement
Published by KCB Group on eoin.fa.em3.oraclecloud.com. Shown for reference; the employer’s version is the official one.
The employer’s advert
KEY RESPONSIBILITIES:
• Managing and leading customer relations, both corporate and Retail.
• Shari’ah compliant product sales and other cross sales of other basket products as per targets
• Liaison with Relationship teams and Retail Branch network to grow the business
• Risk Management to mitigate losses e.g. Frauds and revenue leakages.
• Training and development of branch staff
• Proper Documentation and administrations of Shari’ah compliant portfolios,
• Managing PAR as per set targets.
• Responsible for leadership, management, growth and maintenance of the SAHL book
• Maintain and grow the existing SAHL customers through enhanced relationships
• Achieve the set targets in terms of numbers and values for both liabilities and assets
• Monitor and manage SAHL customer complaints, constantly review service delivery standards and position staff in a way, which ensures maintenance of the highest service standards
Experience:
• Bachelor’s degree.
• Islamic Banking Certification is added advantage.
• 3 years’ general work experience
• 2 years’ experience in Banking Operations
• 2 years Sharia banking experience
• 2 years’ experience in Credit
• 2 years’ experience in Sales & Relationships
• Managing and leading customer relations, both corporate and Retail.
• Shari’ah compliant product sales and other cross sales of other basket products as per targets
• Liaison with Relationship teams and Retail Branch network to grow the business
• Risk Management to mitigate losses e.g. Frauds and revenue leakages.
• Training and development of branch staff
• Proper Documentation and administrations of Shari’ah compliant portfolios,
• Managing PAR as per set targets.
• Responsible for leadership, management, growth and maintenance of the SAHL book
• Maintain and grow the existing SAHL customers through enhanced relationships
• Achieve the set targets in terms of numbers and values for both liabilities and assets
• Monitor and manage SAHL customer complaints, constantly review service delivery standards and position staff in a way, which ensures maintenance of the highest service standards
Experience:
• Bachelor’s degree.
• Islamic Banking Certification is added advantage.
• 3 years’ general work experience
• 2 years’ experience in Banking Operations
• 2 years Sharia banking experience
• 2 years’ experience in Credit
• 2 years’ experience in Sales & Relationships