Receiving Supervisor

Mission for Essential Drugs and Supplies (MEDS) is a faith-based health solutions provider founded by an ecumenical partnership of the Kenya Conference of Catholic Bishops (KCCB) and the Christian Health Association of Kenya (CHAK). The Organization’s core mandate is providing access to quality health products and technologies through Supply Chain, Quality Assurance and Health Systems Strengthening services. MEDS was established in 1986 and serves clients spread throughout Kenya, other regions in Africa and beyond.

The position will report to Warehouse and Logistics Manager and will be responsible for coordinating all inbound operations for both MEDS commercial business and donor-funded projects to ensure accurate, timely processing and efficient management of goods and supplier interactions.

Job Responsibilities

i. Coordinate receipt, verification, and accurate system entry of all commercial and donor-funded consignments to ensure timely receipt and inventory accuracy
ii. Supervise receiving and inbound warehouse operations, ensuring efficient coordination of workflows, effective utilization of resources, and compliance with established warehouse procedures
iii. Coordinate the verification and processing of suppliers' invoices to facilitate stock inspection, acceptance, and storage
iv. Coordinate the processing of inbound returns to ensure accurate inventory reconciliation and timely resolution of customer complaints
v. Maintain accurate records of received goods to ensure inventory integrity, traceability, and accountability
vi. Assess operational workload and recommend temporary staffing requirements for donor-funded and other special projects to support operational needs
vii. Supervise, coach, and develop receiving staff, including coordinating leave schedules to ensure continuous operations and adequate staffing
viii. Ensure implementation and continual improvement of the Quality Management System (QMS), compliance with quality and regulatory requirements
ix. Identify and recommend improvements to receiving processes and warehouse operations to enhance efficiency, accuracy, and service delivery
x. Monitor supplier deliveries and coordinate receiving activities to ensure efficient and timely inbound operations
xi. Verify received goods against purchase orders and delivery documentation, including quantities, batch numbers, expiry dates, and product specifications, to ensure accuracy and compliance
xii. Coordinate the physical and system-based release of received goods for quality inspection in accordance with established warehouse procedures
xiii. Coordinate the processing of inbound returns to facilitate inventory reconciliation and the resolution of customer complaints
xiv. Maintain accurate receiving records to support inventory integrity, traceability, and accountability

Qualifications
i. Bachelor’s Degree in Supply Chain Management/ Business management/ Business Administration/Operations Management/Commerce or related field
ii. Diploma in Pharmacy
iii. Minimum five (5) years of relevant experience in a busy Pharmaceutical or fast-moving consumer goods (FMCG) Warehouse, three (3) of which should be in a supervisory role
iv. Technical competencies: Knowledge of occupational safety standards and practices.
Data Analysis; MS Office Suite Proficiency; use of ERP system
v. Behavioural competencies: Supervisory Skills; Communication skills; Problem solving skills; Analytical skills; high level of integrity; keen to details