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Payroll Supervisor

Cigna Healthcare

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Job at a glance

Employer
Cigna Healthcare
Position
Payroll Supervisor
Location
Kenya One Africa Place
Possible duty stations
Nairobi, Kenya
Job type
Full-time
Experience
8+ years in payroll
Salary
Not stated in the advert
Application deadline
Open until filled (listed until 13 November 2026)
Posted on VacancyKE
27 October 2026

VacancyKE summary

Cigna Healthcare is hiring a Payroll Supervisor based in Nairobi to manage day-to-day payroll and benefits administration. You will lead junior staff, ensure compliance with Kenyan legislation, and support multi-country payroll processes.

What stands out about this opportunity

  • Manages remote junior team
  • Supports multi-country payroll processes
  • Based at One Africa Place, Nairobi

Key responsibilities

  • Manage daily payroll and benefits administration with minimal supervision
  • Ensure timely and accurate payments and statutory deductions
  • Interpret new payroll legislation and train junior team members
  • Communicate with third-party providers for accurate reporting and returns
  • Resolve employee payroll and benefits queries as primary contact
  • Maintain employee data on HR and leave management systems
  • Support invoice management, tracking, and payment approvals
  • Manage remote junior payroll support employees

Who should apply?

An experienced payroll professional with deep knowledge of Kenyan regulations who thrives in an international, remote-collaborative environment and enjoys mentoring junior staff.

Key requirements

  • 8+ years payroll experience
  • Kenya payroll legislation knowledge
  • Advanced Excel skills
  • High accuracy and detail orientation
  • Independent workload prioritization
  • Clear communication skills

Nice to have

  • Knowledge of Workday system
  • Interest in expanding expertise to support multi-country payroll

What you should know

  • Role involves supporting payroll areas beyond Kenya
  • Team management is conducted remotely
  • Applications must be submitted via the Cigna careers portal
  • Accommodation requests go to [email protected] only

How to apply

  • Apply through the official Cigna Healthcare careers website link provided

Official source: From the employer's hiring system · cigna.wd5.myworkdayjobs.com. VacancyKE never charges job seekers.

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Original employer advertisement

Published by Cigna Healthcare on cigna.wd5.myworkdayjobs.com. Shown for reference; the employer’s version is the official one.

The employer’s advert
Key Responsibilities:

· Provides a high quality payroll service.
· Assist with managing the day to day payroll and benefits administration process with only a limited manager supervision to ensure timely and accurate payments
· Proactively keep up to date with payroll legislation and compliance by interpreting new legislation effectively and explaining to junior team members where applicable
· Effectively communicate with our third party payroll and benefit providers to ensure that payments, reports and returns are being delivered to authorities and other respective stakeholders accurately and on time
· Responsible for payroll and benefits being administered and authorised in line with payroll process control policies to ensure compliance
· Develops and maintains relationships with Finance, wider HR team and other key stakeholders to ensure a smooth delivery of service between departments, working to achieve best practice at all times
· Initial point of contact (and escalation from junior team members) for employees in relation to payroll and benefits queries by demonstrating the confidence and knowledge to bring any queries to a satisfactory and timely resolution
· Proactively make recommendations for improvement by continually assessing the effectiveness of our payroll and benefits process framework within a constantly evolving environment + setting up new processes
· Maintain employee data on HR and leave/absence management systems, providing guidance to employers and managers as required
· Supporting the management of invoices to ensure appropriate sign off, tracking and payments are made on time and accurately
· Administration of a range of employee benefits ensuring accurate payroll deductions are gathered together with regular and prompt reporting to 3rd parties providers (e.g. pensions, banks, insurances, etc.)
· Calculation of statutory payroll payments, statutory documents and other manual calculations as required
· Assist with the training of new and existing employees with some supervision
· Not only delivers the above for Kenya specifically, but for other payroll areas being assigned
· Manages a team of junior payroll support employees remotely.

Skills and Experience:
• You bring at least 8 years of experience in a payroll-focused environment.
• You have a strong interest in and deep knowledge of Kenya payroll and benefits, and you’re eager to expand your expertise to support payroll processes across multiple countries.
• You are motivated by working in an international setting, contributing to payroll operations beyond Kenya.
• You enjoy collaborating within a global, often remote team, and value shared success.
• You work with a high level of accuracy, attention to detail, and quality.
• You are naturally curious, proactive, and enthusiastic about continuous learning.
• You respond positively to change and adapt quickly.
• You communicate clearly, address issues with maturity, and foster constructive dialogue.
• You can organize and prioritize your workload independently.
• You have solid skills in Excel; knowledge of Word & PowerPoint is an advantage.
• Experience with Workday is considered a plus.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.