From the employer's hiring system · Verified employer
Longtail Associate
Jumia
Job at a glance
- Employer
- Jumia
- Position
- Longtail Associate
- Location
- Kenya
- Job type
- Full-time
- Contract
- Full Time
- Experience
- 4+ years in e-commerce or operations
- Education
- Bachelor’s degree from top-tier university
- Salary
- Not stated in the advert
- Application deadline
- 31 October 2026
- Posted on VacancyKE
- 14 October 2026
VacancyKE summary
Jumia is hiring a Longtail Associate in Kenya to lead seller incubation and manage the long-tail segment. You will oversee small-scale sellers using automated tools and drive their adoption of growth products.
What stands out about this opportunity
- Focus on automating support for thousands of sellers
- Deadline: 31st October 2026
- Leadership development opportunities included
What’s offered
- Entrepreneurial yet structured work environment
- Opportunity to impact African e-commerce sector growth
- Personal and professional leadership development training
Key responsibilities
- Lead incubation for new sellers to ensure first sales within 30 days
- Oversee long-tail segment using automated tools and mass communication channels
- Manage Incubation Associates and account managers with clear KPIs
- Drive adoption of Sponsored Products and Jumia Express among smaller vendors
- Track New Seller Success Rate and Churn Rate via PowerBI dashboards
- Improve platform self-service capabilities to reduce manual intervention
Who should apply?
This role suits an experienced e-commerce or operations leader with strong analytical skills who thrives in managing large-scale, automated seller ecosystems.
Key requirements
- 4+ years e-commerce/operations experience
- Experience managing large teams
- Bachelor’s degree from top-tier university
- Excel and PowerBI proficiency
- Strong English communication skills
Nice to have
- Passion for empowering small businesses and leveraging technology to scale
What you should know
- Applications close on 31st October 2026
- Interview process includes HR, technical, and functional manager meetings
- Apply only through Jumia's official website; never pay application fees
How to apply
- Submit application via Jumia's official career portal before the deadline
Official source: From the employer's hiring system · job-boards.eu.greenhouse.io. VacancyKE never charges job seekers.
Original employer advertisement
Published by Jumia on job-boards.eu.greenhouse.io. Shown for reference; the employer’s version is the official one.
The employer’s advert
About Jumia :
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay] . With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
What you will be doing
• Lead the Incubation phase for all newly acquired sellers ensuring they reach their first sales within their first 30 days on the platform.
• Oversee the Long-tail segment, thousands of small-scale sellers using automated tools, mass communication (Email/SMS/WhatsApp), and scalable support systems.
• Manage a team of Incubation Associates and Longtail account managers, setting clear KPIs for seller activation and retention.
• Drive the adoption of Jumia growth tools (Sponsored Products, Jumia Express) specifically among smaller vendors to boost their visibility.
• Track New Seller Success Rate and Churn Rate using PowerBI and internal dashboards to identify bottlenecks in the seller journey.
• Improve the self-service capabilities of the platform to reduce the need for manual intervention for Longtail sellers
What we are looking for
• 4+ years of experience in e-commerce, operations management, or mass-market business development.
• Proven experience in managing large teams and high-volume operations where automation is key.
• Bachelor’s degree from a top-tier university.
• Analytical Rigor: Ability to manage large data sets in Excel and interpret PowerBI dashboards to drive strategy.
• A “Growth Mindset”: Passionate about empowering small businesses and leveraging technology to scale operations.
• Excellent communication skills in English; ability to simplify complex processes for non-technical sellers
Kindly make your application by 31st October 2026
Interview stages
• HR meeting with the Talent Acquisition
• Technical meeting with hiring manager
• Final meeting with the functional manager
We Offer :
• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Please ensure to only apply for jobs with Jumia through our official website.
Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay] . With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
What you will be doing
• Lead the Incubation phase for all newly acquired sellers ensuring they reach their first sales within their first 30 days on the platform.
• Oversee the Long-tail segment, thousands of small-scale sellers using automated tools, mass communication (Email/SMS/WhatsApp), and scalable support systems.
• Manage a team of Incubation Associates and Longtail account managers, setting clear KPIs for seller activation and retention.
• Drive the adoption of Jumia growth tools (Sponsored Products, Jumia Express) specifically among smaller vendors to boost their visibility.
• Track New Seller Success Rate and Churn Rate using PowerBI and internal dashboards to identify bottlenecks in the seller journey.
• Improve the self-service capabilities of the platform to reduce the need for manual intervention for Longtail sellers
What we are looking for
• 4+ years of experience in e-commerce, operations management, or mass-market business development.
• Proven experience in managing large teams and high-volume operations where automation is key.
• Bachelor’s degree from a top-tier university.
• Analytical Rigor: Ability to manage large data sets in Excel and interpret PowerBI dashboards to drive strategy.
• A “Growth Mindset”: Passionate about empowering small businesses and leveraging technology to scale operations.
• Excellent communication skills in English; ability to simplify complex processes for non-technical sellers
Kindly make your application by 31st October 2026
Interview stages
• HR meeting with the Talent Acquisition
• Technical meeting with hiring manager
• Final meeting with the functional manager
We Offer :
• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Please ensure to only apply for jobs with Jumia through our official website.
Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.