From the employer's hiring system · Verified employer
Incubation Agent
Jumia
Job at a glance
- Employer
- Jumia
- Position
- Incubation Agent
- Location
- Kenya
- Job type
- Full-time
- Contract
- Full Time
- Experience
- 1-3 years in relevant fields
- Education
- Bachelor’s degree
- Salary
- Not stated in the advert
- Application deadline
- 31 October 2026
- Posted on VacancyKE
- 15 October 2026
VacancyKE summary
Jumia is hiring an Incubation Agent in Kenya to drive seller acquisition and onboarding. You will generate leads, validate quality, and ensure new sellers are trained and ready to grow their business on the platform.
What stands out about this opportunity
- Deadline: 31st October 2026
- Focus on seller acquisition and onboarding
- Three-stage interview process
What’s offered
- Entrepreneurial yet structured work environment
- Opportunity to impact African e-commerce sector
- Personal and professional growth within a dynamic team
Key responsibilities
- Generate leads via tele-acquisition, organic, offline, and referral channels
- Validate lead quality before proceeding with acquisition
- Convince sellers to go live on Jumia using Self-Sign Up forms
- Provide vendors with all necessary information for Day 1 success
- Ensure sellers are admin-ready and trained on business growth tools
- Guide new sellers on using platform tools effectively
- Collect seller feedback to improve product, marketing, and operations
Who should apply?
This role suits early-career professionals with 1–3 years of experience in account management or sales who possess strong communication skills and a customer-centric mindset.
Key requirements
- Bachelor’s degree
- 1–3 years relevant experience
- Strong communication skills
- Attention to detail
What you should know
- Applications close on 31st October 2026
- Interview stages include HR, Technical, and Functional manager meetings
- Apply only through Jumia’s official website
- Jumia never charges fees for job applications
How to apply
- Submit application via Jumia’s official website by 31st October 2026
Official source: From the employer's hiring system · job-boards.eu.greenhouse.io. VacancyKE never charges job seekers.
Original employer advertisement
Published by Jumia on job-boards.eu.greenhouse.io. Shown for reference; the employer’s version is the official one.
The employer’s advert
About Jumia :
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay] . With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
What you will be doing
•
Work on the lead generation through different acquisition channels (tele acquisition, organic, offline, referral)
•
Validate the quality of the lead
•
Convince seller to go live on Jumia
•
Complete acquisition of sellers through the Self-Sign Up form
•
Provide all information necessary for the vendor to succeed from Day 1
•
Ensure that sellers are admin-ready and are trained on how to grow their business on Jumia
•
Ensure new sellers on Jumia learn how to use the necessary tools and information to start working
•
Get feedback from our sellers and translate it into product, marketing and operations improvement
What we are looking for
•
1-3 years of experience in Account Management, Acquisition, and/or Business Consultant
•
Problem solver, perfect written and spoken communication
•
Customer obsession
•
Proactive, organized, and obsessed with details
•
Exceptional listening, communication, and organizational skills.
•
Proven ability to multitask and follow through while paying strict attention to detail
•
Bachelor’s degree required
Kindly make your application by 31st October 2026
I nterview stages
• HR meeting with the Talent Acquisition
• Technical meeting with hiring manager
• Final meeting with the functional manager
We Offer :
• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Please ensure to only apply for jobs with Jumia through our official website.
Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay] . With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
What you will be doing
•
Work on the lead generation through different acquisition channels (tele acquisition, organic, offline, referral)
•
Validate the quality of the lead
•
Convince seller to go live on Jumia
•
Complete acquisition of sellers through the Self-Sign Up form
•
Provide all information necessary for the vendor to succeed from Day 1
•
Ensure that sellers are admin-ready and are trained on how to grow their business on Jumia
•
Ensure new sellers on Jumia learn how to use the necessary tools and information to start working
•
Get feedback from our sellers and translate it into product, marketing and operations improvement
What we are looking for
•
1-3 years of experience in Account Management, Acquisition, and/or Business Consultant
•
Problem solver, perfect written and spoken communication
•
Customer obsession
•
Proactive, organized, and obsessed with details
•
Exceptional listening, communication, and organizational skills.
•
Proven ability to multitask and follow through while paying strict attention to detail
•
Bachelor’s degree required
Kindly make your application by 31st October 2026
I nterview stages
• HR meeting with the Talent Acquisition
• Technical meeting with hiring manager
• Final meeting with the functional manager
We Offer :
• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Please ensure to only apply for jobs with Jumia through our official website.
Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.