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Head - Controls & Governance

KCB Group

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Job at a glance

Employer
KCB Group
Position
Head - Controls & Governance
Location
Kenya
Job type
Full-time
Experience
10+ years total, 6+ years senior management
Education
Bachelor's Degree in relevant field
Salary
Not stated in the advert
Application deadline
3 November 2026
Posted on VacancyKE
27 October 2026

VacancyKE summary

KCB Group is hiring a Head of Controls & Governance to oversee operational risk and reconciliation standards. You will ensure account integrity, drive automation in controls, and manage audit compliance across the bank and its subsidiaries.

What stands out about this opportunity

  • Focus on automating reconciliation processes
  • Oversight spans KCB Kenya and all subsidiaries
  • Direct interface with Internal Audit and GORCCO

Key responsibilities

  • Monitor Nostro, asset, liability and suspense account reconciliations for accuracy and integrity.
  • Escalate and correct outstanding items in reconciled accounts for KCB Kenya and subsidiaries.
  • Oversee settlement account reconciliation and automate centralization for new products.
  • Review compliance and validate first-level controls to enhance operational efficiency.
  • Collaborate with Internal Audit on risk parameters and resolve audit exceptions within deadlines.
  • Identify and mitigate operational risks from failed processes, people or systems.
  • Test effectiveness of operational risk controls using appropriate tools and processes.
  • Ensure adequate design and implementation of controls through continuous monitoring.

Who should apply?

This role suits a senior banking professional with extensive experience in operational risk, governance and reconciliation. It requires strong leadership skills to manage large teams and drive process improvements across multiple entities.

Key requirements

  • 10+ years in banking operations/risk
  • 6+ years in senior management
  • Bachelor's degree in finance/accounting/risk
  • Knowledge of Banking Law and CBK guidelines
  • Experience in operational risk frameworks
  • Track record in audit engagement leadership

Nice to have

  • Master's Degree in a relevant field.
  • Professional qualification such as CPA(K), ACCA, CIA, CISA or equivalent.

What you should know

  • Role involves oversight of business continuity management (BCM) testing and plans.
  • Applications are submitted via the KCB Group Oracle Cloud career portal.

How to apply

Official source: From the employer's hiring system · eoin.fa.em3.oraclecloud.com. VacancyKE never charges job seekers.

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Original employer advertisement

Published by KCB Group on eoin.fa.em3.oraclecloud.com. Shown for reference; the employer’s version is the official one.

The employer’s advert
KEY RESPONSIBILITIES:

• Monitor adherence to the Group’s set standards regarding reconciliation of Nostro, other assets and liabilities suspense accounts and ensure that accuracy and integrity of the accounts is maintained.

• Monitor, escalate and ensure correction of outstanding items in reconciled accounts for KCB Kenya and the Subsidiaries.

• Monitor all settlement accounts while ensuring that all the accounts are reconciled against respective statement and ledger balances. Oversee the automation and centralization of reconciliation for new products.

• Continuous review of compliance and enhance efficiency to attain excellence in operational processes and ensure regular validation of first level controls in operational processes

• Work with Internal Audit to identify the key risk parameters for consideration during audit planning, to ensure the monitoring and resolution, within agreed timeframe, of all audit exceptions and develop / manage the divisions Quality Assurance.

• Identify and mitigate events exposing the Bank to risk due to inadequate or failed processes, people, and systems. Oversight over risk reporting, DORCCO and escalation of issues to GORCCO.

• Apply test processes and tools to substantiate and measure the effectiveness of operational risk controls.

• Ensure continuous transaction verification and monitoring is carried out, establishing predictable quality assurance processes, which include automation and testing tools to aid effectiveness.

• Provide assurance to ensure controls are adequately designed, implemented and effective, manage assurance and monitoring arrangement.

• CMT coordination and carry out reviews to ensure comprehensive Operational Business Continuity Management (BCM) Testing & Business Impact Analysis (BIA)/Plans.

EXPERIENCE & EXPERTISE

• Bachelor's Degree in Finance, Accounting, Business Administration, Economics, Risk Management or a business related field. Master's Degree in a relevant field will be an added advantage.

• Thorough understanding of Banking Law, Prudential Guidelines, Central Bank regulations and operational risk management frameworks.

• Professional qualification such as CPA(K), ACCA, CIA, CISA or equivalent will be an added advantage.

• Minimum ten (10) years' experience in Banking Operations, Shared Services, Finance, Controls, Governance or Risk Management, with at least six (6) years in a senior management role.

• Proven experience in developing and implementing governance, risk management and internal control frameworks within a complex banking environment.

• Extensive experience in operational risk identification, control testing, issue remediation, loss prevention and regulatory compliance management.

• Strong track record in leading audit engagements, regulatory reviews and timely closure of audit and compliance findings.

• Experience driving process improvement, reconciliation automation, operational excellence and transformation initiatives across multi-entity banking operations.

• Demonstrated ability to lead large teams, manage performance, develop talent and influence stakeholders across Operations, Finance, Technology, Risk, Compliance and Subsidiaries.

• Strong understanding of banking operations, payment systems, customer service, business continuity management, operational resilience and emerging industry risks and trends