From the employer's hiring system · Verified employer
Field Collection Officer
MOGO Auto Limited
Job at a glance
- Employer
- MOGO Auto Limited
- Position
- Field Collection Officer
- Location
- Kenya
- Education
- KCSE
- Salary
- Not stated in the advert
- Application deadline
- 30 April 2027
- Posted on VacancyKE
- 19 October 2026
VacancyKE summary
MOGO Auto Limited is hiring a Field Collection Officer based in Kenya. You will handle debt recovery, visit clients with overdue payments and repossess financed motorcycles when necessary.
What stands out about this opportunity
- Field-based debt recovery and motorcycle repossession role
- A2 driving licence and National ID required with application
- Health insurance and pension scheme after probation
What’s offered
- Health insurance after probation period.
- Pension scheme after probation period.
- Bonuses and awards for great work.
- Training possibilities and professional development.
- Friendly and dynamic work environment with active social life and events.
Key responsibilities
- Visit clients with overdue cases to persuade payment and ensure compliance.
- Repossess offline bodas from non-compliant clients after failed follow-ups.
- Handle debt recovery and asset repossession professionally.
- Work with police and government agencies on safe custody of financed assets.
- Stay updated on new measures and laws regarding bikes.
- Prepare detailed investigation reports on missing bikes for credit analysts.
- Compile incident reports and recommend ways to avoid them in future.
- Prepare weekly and monthly actual recovery reports and strategies.
Who should apply?
This role suits a self-motivated individual comfortable with fieldwork, negotiations and debt recovery in a fast-paced fintech environment.
Key requirements
- KCSE certificate
- A2 driving licence
- National ID
- Fluent in English and Swahili
- Negotiation and analytical skills
Nice to have
- Previous experience in debt recovery.
What you should know
- A2 driving licence and National ID must be attached to your application.
- Applications are submitted through the employer's online portal.
How to apply
Official source: From the employer's hiring system · mogo.clayhr.com. VacancyKE never charges job seekers.
Original employer advertisement
Published by MOGO Auto Limited on mogo.clayhr.com. Shown for reference; the employer’s version is the official one.
The employer’s advert
ABOUT US
MOGO Auto Limited is part of Eleving Group, a global fintech company operating in Seventeen countries across three continents. We are a trusted financial partner committed to expanding access to asset financing in Kenya and supporting upward social mobility.
We offer a wide range of products including car, motorcycle, tuk-tuk, and electric motorcycle financing, as well as logbook loans and smartphone financing. Licensed by the Central Bank of Kenya as a Digital Credit Provider, MOGO combines technology, data-driven decision-making, and strong risk-management practices to deliver fast, flexible, and affordable financing.
With over 500,000 loans issued, we continue to grow rapidly- supported by our nationwide branch network and a user-friendly customer mobile App. We are driven by a mission to provide innovative, sustainable financial solutions and to empower our customers with the tools and opportunities they need to improve their lives. At MOGO, you’ll join a dynamic, mission-driven team that is reshaping access to finance across Kenya.
We offer a collaborative, energizing, and non-bureaucratic workplace where you can grow, contribute, and truly love what you do.
What you will do:
• Visiting clients with overdue cases, persuading them to make payments and ensure payment compliance.
• Repossession of offline Bodas from clients who have failed to comply with the contractual payment schedule and where telephone follow up and demand letters deemed in effective.
• Handle debt recovery and asset repossession in a professional manner.
• Work closely with police officers and different government agencies on matters regarding Mogo financed asset to ensure safe custody of our asset.
• Be well informed and up to date on new measures and laws regarding bikes and their impact on our daily operations.
• Preparation of detailed investigation reports on missing bikes and give recommendations to internal credit analysts on risk analysis and approvals.
• Compile reports about incidents and give recommendations on how they can be avoided in the future.
• Be innovative on better ways of tracking and monitoring the assets.
• Preparation of weekly and monthly actual recovery reports and strategies.
WHAT YOU NEED
• Minimum education requirement: Kenya Certificate of Secondary Education (KCSE).
• Previous experience in debt recovery will be an added advantage.
• Customer-oriented attitude.
• Must have a driving License including A2.
• Self-motivated with willingness to take initiative and solve complex problems
• Ability to thrive in a fast-paced and sometimes high-pressure environment
• Excellent negotiation and analytical skills
• Fluent in English and Swahili.
• Men are highly encouraged to apply.
• A2 DRIVING LICENSE AND NATIONAL ID MUST BE ATTACHED AS PART OF THE APPLICATION PROCESS.
With us you will:
Feel Good
• A friendly and dynamic work environment
• An excellent well-being program:
• Health insurance (after probation period)
• Pension scheme (after probation period)
• Active social life and events
Win
• Fast results without the friction of bureaucracy
• Great victories due to the transparency of the company and its goals
• Bonuses and awards for the great work
• Participate in victory celebrations with your co-workers
Grow
• Together with an intelligent team
• Yourself and the company with the established feedback culture
• Your knowledge with training possibilities
WHY JOIN US
• Opportunity to work in a diverse, international environment across Africa and the Baltics.
• Exposure to cross-border taxation, compliance and group-level reporting.
• A supportive, growth-oriented team culture that values continuous learning and professional development.
Equal Employment Opportunity Policy
Mogo is an equal opportunity employer; we celebrate diversity; we are committed to creating an inclusive environment for all employees. Employment at Mogo is based solely on a person's merit and qualifications directly related to professional competence. We extend equal opportunity to all individuals regardless of race, religion, color, gender, disability, age, marital status and any other characteristics protected by law
MOGO Auto Limited is part of Eleving Group, a global fintech company operating in Seventeen countries across three continents. We are a trusted financial partner committed to expanding access to asset financing in Kenya and supporting upward social mobility.
We offer a wide range of products including car, motorcycle, tuk-tuk, and electric motorcycle financing, as well as logbook loans and smartphone financing. Licensed by the Central Bank of Kenya as a Digital Credit Provider, MOGO combines technology, data-driven decision-making, and strong risk-management practices to deliver fast, flexible, and affordable financing.
With over 500,000 loans issued, we continue to grow rapidly- supported by our nationwide branch network and a user-friendly customer mobile App. We are driven by a mission to provide innovative, sustainable financial solutions and to empower our customers with the tools and opportunities they need to improve their lives. At MOGO, you’ll join a dynamic, mission-driven team that is reshaping access to finance across Kenya.
We offer a collaborative, energizing, and non-bureaucratic workplace where you can grow, contribute, and truly love what you do.
What you will do:
• Visiting clients with overdue cases, persuading them to make payments and ensure payment compliance.
• Repossession of offline Bodas from clients who have failed to comply with the contractual payment schedule and where telephone follow up and demand letters deemed in effective.
• Handle debt recovery and asset repossession in a professional manner.
• Work closely with police officers and different government agencies on matters regarding Mogo financed asset to ensure safe custody of our asset.
• Be well informed and up to date on new measures and laws regarding bikes and their impact on our daily operations.
• Preparation of detailed investigation reports on missing bikes and give recommendations to internal credit analysts on risk analysis and approvals.
• Compile reports about incidents and give recommendations on how they can be avoided in the future.
• Be innovative on better ways of tracking and monitoring the assets.
• Preparation of weekly and monthly actual recovery reports and strategies.
WHAT YOU NEED
• Minimum education requirement: Kenya Certificate of Secondary Education (KCSE).
• Previous experience in debt recovery will be an added advantage.
• Customer-oriented attitude.
• Must have a driving License including A2.
• Self-motivated with willingness to take initiative and solve complex problems
• Ability to thrive in a fast-paced and sometimes high-pressure environment
• Excellent negotiation and analytical skills
• Fluent in English and Swahili.
• Men are highly encouraged to apply.
• A2 DRIVING LICENSE AND NATIONAL ID MUST BE ATTACHED AS PART OF THE APPLICATION PROCESS.
With us you will:
Feel Good
• A friendly and dynamic work environment
• An excellent well-being program:
• Health insurance (after probation period)
• Pension scheme (after probation period)
• Active social life and events
Win
• Fast results without the friction of bureaucracy
• Great victories due to the transparency of the company and its goals
• Bonuses and awards for the great work
• Participate in victory celebrations with your co-workers
Grow
• Together with an intelligent team
• Yourself and the company with the established feedback culture
• Your knowledge with training possibilities
WHY JOIN US
• Opportunity to work in a diverse, international environment across Africa and the Baltics.
• Exposure to cross-border taxation, compliance and group-level reporting.
• A supportive, growth-oriented team culture that values continuous learning and professional development.
Equal Employment Opportunity Policy
Mogo is an equal opportunity employer; we celebrate diversity; we are committed to creating an inclusive environment for all employees. Employment at Mogo is based solely on a person's merit and qualifications directly related to professional competence. We extend equal opportunity to all individuals regardless of race, religion, color, gender, disability, age, marital status and any other characteristics protected by law