From the employer's hiring system · Verified employer
Direct Sales Representative
KCB Group
Job at a glance
- Employer
- KCB Group
- Position
- Direct Sales Representative
- Location
- Kenya
- Job type
- Full-time
- Experience
- 2 years in Sales
- Education
- University graduate
- Salary
- Not stated in the advert
- Application deadline
- 23 October 2026
- Posted on VacancyKE
- 16 October 2026
VacancyKE summary
KCB Group is hiring a Direct Sales Representative to source leads and sell banking products across Kenya. You will guide customers through applications, verify documents, and meet strict sales targets.
What stands out about this opportunity
- Strict 24-hour turnaround for forwarding applications
- Focus on fair treatment and accurate product explanation
- Role involves direct field prospecting and document authentication
Key responsibilities
- Source prospective customer leads via referrals, cross-selling, activations, or bank-provided lists
- Explain product features accurately while treating customers fairly
- Guide customers on completing applications for desired products
- Review application documentation to confirm accuracy
- Authenticate customer details by checking original IDs against photocopies
- Forward completed applications to Sales Manager or Retail Support within 24 hours
- Prospect customers for other suitable Bank products
- Ensure safe custody of customer documents under your care
Who should apply?
This role suits early-career graduates with two years of sales experience who thrive in target-driven environments and possess strong communication skills.
Key requirements
- Recognised university degree
- 2 years sales experience
- Strong analytical skills
- Excellent communication skills
- Target-oriented mindset
How to apply
Official source: From the employer's hiring system · eoin.fa.em3.oraclecloud.com. VacancyKE never charges job seekers.
Original employer advertisement
Published by KCB Group on eoin.fa.em3.oraclecloud.com. Shown for reference; the employer’s version is the official one.
The employer’s advert
Key Responsibilities
• Sourcing prospective customer leads from various sources, such as referrals, cross-selling opportunities, sales activations organized by the bank or sales leads provided by the bank.
• Explaining the features of the products to prospective customers in line with the product's specifications and treating customers fairly.
• Guiding customers on how to complete applications for the respective product they wish to purchase.
• Reviewing of the application and documentation provided by the customer to confirm accuracy.
• Authentication of customer details by checking the original copies against photocopies of documents provided e.g. National ID and passports.
• Forwarding completed applications to the relevant Sales Manager or Retail Support Team, within 24 hours of sign-off by the customer.
• Prospecting customers for any other Bank products suitable for their needs.
• Ensuring safe custody of customer documents under their care.
• Forwarding customer feedback or complaints to the respective Sales/Branch Manager.
• Sharing market information from the field to the leadership to improve the bank’s products and provide regular Sales reports.
The Person
For the above position, the successful applicant should have the following:
• Be a graduate of a recognized university.
• Have 2 years’ working experience in Sales.
• Have excellent analytical and interpersonal skills.
• Have a passion and commitment to quality service.
• Have excellent verbal and written communication skills.
• Can meet stringent targets within defined deadlines
• Sourcing prospective customer leads from various sources, such as referrals, cross-selling opportunities, sales activations organized by the bank or sales leads provided by the bank.
• Explaining the features of the products to prospective customers in line with the product's specifications and treating customers fairly.
• Guiding customers on how to complete applications for the respective product they wish to purchase.
• Reviewing of the application and documentation provided by the customer to confirm accuracy.
• Authentication of customer details by checking the original copies against photocopies of documents provided e.g. National ID and passports.
• Forwarding completed applications to the relevant Sales Manager or Retail Support Team, within 24 hours of sign-off by the customer.
• Prospecting customers for any other Bank products suitable for their needs.
• Ensuring safe custody of customer documents under their care.
• Forwarding customer feedback or complaints to the respective Sales/Branch Manager.
• Sharing market information from the field to the leadership to improve the bank’s products and provide regular Sales reports.
The Person
For the above position, the successful applicant should have the following:
• Be a graduate of a recognized university.
• Have 2 years’ working experience in Sales.
• Have excellent analytical and interpersonal skills.
• Have a passion and commitment to quality service.
• Have excellent verbal and written communication skills.
• Can meet stringent targets within defined deadlines