From the employer's careers page · Verified employer
Community Outreach Officer
CIC Microinsurance
Job at a glance
- Employer
- CIC Microinsurance
- Position
- Community Outreach Officer
- Location
- Embu, Meru, Kiambu, Nyeri, Machakos, Mombasa, Bomet or Naivasha, Kenya
- Possible duty stations
- Embu, Meru, Kiambu, Nyeri, Machakos, Mombasa, Bomet, Naivasha
- Experience
- Not specified; community/sales experience is an advantage
- Education
- Diploma in business-related field
- Salary
- Not stated in the advert
- Application deadline
- Open until filled (listed until 17 October 2026)
- Posted on VacancyKE
- 29 September 2026
VacancyKE summary
CIC Microinsurance is hiring Community Outreach Officers to drive business growth across eight Kenyan branches. You will generate leads, engage communities, and promote microinsurance products while earning performance-based incentives.
What stands out about this opportunity
- Performance-based incentives and override commissions available.
- Positions open in eight specific counties/towns across Kenya.
- Requires uploading CV and certificates as one combined PDF.
What’s offered
- Attractive performance-based incentive and override commissions.
Key responsibilities
- Identify and recruit new clients, including cooperatives, MFIs, and bancassurance partners.
- Reactivate dormant accounts and expand CIC’s outreach channels in assigned regions.
- Conduct community sensitization, product presentations, and training for clients and intermediaries.
- Prepare proposals and quotations, follow up on leads, and track sales pipelines.
- Collaborate with underwriting and customer service teams for smooth client onboarding.
- Gather market intelligence on trends, customer needs, and competitor activities.
- Achieve individual and team sales targets while maintaining policy persistency.
Who should apply?
This role suits individuals aged 25+ with a business diploma who excel in sales, community engagement, and prospecting within Kenya's informal and semi-formal sectors.
Key requirements
- Diploma in business-related field
- Age 25 years and above
- Strong communication and negotiation skills
- Ability to identify and recruit new clients
- Willingness to work in assigned branch locations
Nice to have
- Bachelor’s degree.
- Professional insurance qualifications (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA).
- Proven experience in community engagement, sales, or field mobilization.
What you should know
- The role is based in one of these areas: Embu, Meru, Kiambu, Nyeri, Machakos, Mombasa, Bomet, or Naivasha.
- You must upload your Resume/CV and certificates as a single PDF file (max 20 MB).
How to apply
- Apply online via the CIC Careers portal link provided in the advert.
Official source: From the employer's careers page · careers.cicinsurancegroup.com. VacancyKE never charges job seekers.
Original employer advertisement
Published by CIC Microinsurance on careers.cicinsurancegroup.com. Shown for reference; the employer’s version is the official one.
The employer’s advert
CIC Microinsurance is seeking to recruit Community Outreach Officers to be assigned to our branches in the following areas:
Embu, Meru, Kiambu, Nyeri, Machakos, Mombasa, Bomet & Naivasha
The Community Outreach Officers will play a key role in driving growth of CIC Microinsurance by generating new business, engaging communities and institutions and promoting Microinsurance products within the assigned regions and sectors. The position involves lead generation, relationship management, client education and ensuring efficient service delivery in collaboration with internal teams.
This role offers an attractive performance-based incentive and override commissions.
Key Responsibilities
• Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.
• Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
• Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
• Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
• Target Achievement: Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.
Qualifications
• Minimum of a Diploma in a business-related field.
• A Bachelor’s degree is desirable.
• Professional qualifications in Insurance ( COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA ) are an added advantage.
• Excellent communication, presentation, and interpersonal
• Strong negotiation and problem-solving
• Proven experience in community engagement, sales, or field mobilization will be an advantage.
• Age: 25 years and above.
How to Apply
Position
Name (Required)
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Profesional Qualifications (Required) Qualification
Institution
Status
Year
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Education (Highest Level Only) (Required) Certificate
Institution
Status
Year
Add Remove
Work Experience(starting with the latest) (Required) Employer
Position
Start Date
End Date
Add Remove
Relevant years of experience (Required)
Current Notice Period
Current Gross Monthly Pay
Resume/CV and Certificate (Upload in one PDF file) (Required) Accepted file types: pdf, Max. file size: 20 MB.
Data Protection YES
CIC Insurance Group will be the data controller of your personal data. All data submitted by you will be held securely, will not be passed to 3rd parties (unless required by law) and will not be held longer than the maximum period allowed by law years after the end of the competition for which your application was processed, without your express agreement
By ticking this box, you confirm your agreement to the above YES/ NO
DECLARATION I hereby certify that to the best of my knowledge the details given in this form are correct. I understand that in the event of being offered employment with CIC Insurance Group, any proven falsification or concealment of any material fact in respect of my application may lead to CIC Insurance group withdrawing the offer of employment if employment has not commenced or disciplinary action and dismissal if employment has commenced
By ticking this box, you confirm your agreement to the above
.
Embu, Meru, Kiambu, Nyeri, Machakos, Mombasa, Bomet & Naivasha
The Community Outreach Officers will play a key role in driving growth of CIC Microinsurance by generating new business, engaging communities and institutions and promoting Microinsurance products within the assigned regions and sectors. The position involves lead generation, relationship management, client education and ensuring efficient service delivery in collaboration with internal teams.
This role offers an attractive performance-based incentive and override commissions.
Key Responsibilities
• Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.
• Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
• Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
• Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
• Target Achievement: Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.
Qualifications
• Minimum of a Diploma in a business-related field.
• A Bachelor’s degree is desirable.
• Professional qualifications in Insurance ( COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA ) are an added advantage.
• Excellent communication, presentation, and interpersonal
• Strong negotiation and problem-solving
• Proven experience in community engagement, sales, or field mobilization will be an advantage.
• Age: 25 years and above.
How to Apply
Position
Name (Required)
Enter your full names
Email (Required)
Enter your active email address
Phone (Required)
Enter your active mobile number
Gender
Male
Female
Date of Birth (Required)
MM slash DD slash YYYY
Country (Required) Country Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire, Sint Eustatius and Saba Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos Islands Colombia Comoros Congo, Democratic Republic of the Congo, Republic of the Cook Islands Costa Rica Croatia Cuba Curaçao Cyprus Czech Republic Côte d'Ivoire Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Eswatini (Swaziland) Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard and McDonald Islands Holy See Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Korea Northern Mariana Islands Norway Oman Pakistan Palau Palestine, State of Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Réunion Saint Barthélemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia South Korea South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Islands Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu US Minor Outlying Islands Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela Vietnam Virgin Islands, British Virgin Islands, U.S. Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe Åland Islands
Profesional Qualifications (Required) Qualification
Institution
Status
Year
Add Remove
Education (Highest Level Only) (Required) Certificate
Institution
Status
Year
Add Remove
Work Experience(starting with the latest) (Required) Employer
Position
Start Date
End Date
Add Remove
Relevant years of experience (Required)
Current Notice Period
Current Gross Monthly Pay
Resume/CV and Certificate (Upload in one PDF file) (Required) Accepted file types: pdf, Max. file size: 20 MB.
Data Protection YES
CIC Insurance Group will be the data controller of your personal data. All data submitted by you will be held securely, will not be passed to 3rd parties (unless required by law) and will not be held longer than the maximum period allowed by law years after the end of the competition for which your application was processed, without your express agreement
By ticking this box, you confirm your agreement to the above YES/ NO
DECLARATION I hereby certify that to the best of my knowledge the details given in this form are correct. I understand that in the event of being offered employment with CIC Insurance Group, any proven falsification or concealment of any material fact in respect of my application may lead to CIC Insurance group withdrawing the offer of employment if employment has not commenced or disciplinary action and dismissal if employment has commenced
By ticking this box, you confirm your agreement to the above
.