From the employer's careers page · Verified employer
Branch Manager – Kiambu
CIC Insurance Group
Job at a glance
- Employer
- CIC Insurance Group
- Position
- Branch Manager – Kiambu
- Location
- Kiambu, Kenya
- Job type
- Full-time
- Experience
- 6+ years total, 2+ years supervisory
- Education
- Bachelor’s Degree + Professional Qualification
- Salary
- Not stated in the advert
- Application deadline
- 3 November 2026
- Posted on VacancyKE
- 26 October 2026
VacancyKE summary
CIC Insurance Group is hiring a Branch Manager for its Kiambu branch. You will drive revenue growth, manage intermediary relationships, and lead the sales team to enhance market presence in the Metropolis region.
What stands out about this opportunity
- Reports directly to Regional Manager – Metropolitan
- Focus on driving revenue and managing intermediaries
- Application deadline is 3rd November, 2026
- Results notification cutoff is 30th November, 2026
Key responsibilities
- Drive revenue growth and manage intermediary relationships across all subsidiaries.
- Lead, train, and motivate staff, sales, and marketing teams to achieve objectives.
- Represent the company at forums like cooperative AGMs and seminars.
- Manage business pipelines, quotations, and ensure timely transmission to clients.
- Enforce credit control compliance and debt management standards.
- Draw up SLAs with intermediaries and resolve customer complaints promptly.
- Support daily branch operations including sales processing and claims handling.
- Identify resourcing needs and recruit/manage high-performing sales teams.
Who should apply?
An experienced insurance or financial services leader with strong interpersonal skills, seeking a managerial role focused on revenue growth and team development in Kiambu.
Key requirements
- Bachelor’s Degree in relevant field
- Relevant Professional Qualification
- 6+ years relevant experience
- 2+ years supervisory experience
- Strong leadership skills
- Stakeholder management ability
What you should know
- The role reports to the Regional Manager – Metropolitan.
- Open to both internal and external candidates.
- Only short-listed candidates will be contacted.
- Applications not responded to by 30th November, 2026 are unsuccessful.
How to apply
- Apply strictly through https://careers.cicinsurancegroup.com/.
- Clearly indicate the position being applied for.
- Submit resume/CV and certificates as one PDF file (max 20 MB).
- Deadline: Close of business on 3rd November, 2026.
Official source: From the employer's careers page · careers.cicinsurancegroup.com. VacancyKE never charges job seekers.
Original employer advertisement
Published by CIC Insurance Group on careers.cicinsurancegroup.com. Shown for reference; the employer’s version is the official one.
The employer’s advert
About Us
CIC Insurance Group is a leading cooperative-based insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security. We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange. Our tagline, “ We Keep Our Word ,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities. CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. You will be part of a team that is shaping the future of financial protection across Africa.
About the Role
Reporting to the Regional Manager – Metropolitan, the role holder will be tasked to drive revenue growth in the targeted business, enhance visibility and presence in the Metropolis region, and create strong stakeholder value by overseeing efficient resource utilization and maintaining a customer-centric focus across the region.
Key Responsibilities
• Management of Intermediary relationships (broker, banks & independent agents), clients to deliver targeted premium outputs across all subsidiaries.
• Provide leadership and support to the staff, sales and marketing team by driving the implementation of the corporate strategy, through training and motivation to achieve the organizational objectives
• Organize and represent the company in all relevant forums e.g. cooperative societies AGMs, leaders’ meetings and seminars as they conduct Business promotions in liaison with PR staff
• Pipeline business management, quotation processing and transmitting them to the intermediaries & clients within set TATs.
• Enforcing of credit control compliance and debt management standard.
• Draw up and operationalize SLAs with intermediaries for differentiated service delivery and resolve all customer complaints/inquiries promptly and professionally.
• Adhere to inter-departmental service level standards in liaison with business leaders across all Group subsidiaries and support the daily branch operations, including sales processing, policy issuance, and claims handling.
• Renewal follow-up to achieve the renewal retention ratios
• Champion cross selling for corporate, retail business and support Opening up new markets and distribution channels including local check offs for Ordinary Life
• Identify and facilitate Branch staff Resourcing requirements including recruitment, appraisal, career development, succession and resource planning, in liaison with the People and culture department
• Coordinate all intermediary activities as they Monitor and provide market intelligence to help to identify potential for both business acquisition and strategic planning
• Recruit, train, and manage a high-performing sales team as well as grow their intermediary portfolio.
• Ensure compliance with all regulatory requirements.
Generic Duties
• Carry out performance appraisal, coaching and mentoring staff;
• Participate in planning and budgeting for the department.
Who We’re Looking For
Qualifications
• Bachelor’s Degree in a relevant field
• Relevant Professional Qualification
• Minimum of six (6) years’ relevant experience in a similar position, two (2) of which at supervisory level
Key competencies
• Customer focused and have strong business acumen
• Strong leadership skills to drive business performance
• Effective collaborator with excellent communication skills.
• Organized, detail-oriented, and able to work under tight timelines.
• Committed to professional growth and continuous learning.
• Effective stakeholder management and conflict management
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.
The application should reach us by close of business on 3rd November, 2026 . Please note only short-listed candidates will be contacted. If you do not hear from us by 30 th November, 2026 consider your application unsuccessful.
CIC Group is an equal opportunity employer and does not solicit or require any form of payment for employment opportunities.
N/B: This job advert is open to both internal and external candidates.
Position
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Country (Required) Country Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire, Sint Eustatius and Saba Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos Islands Colombia Comoros Congo, Democratic Republic of the Congo, Republic of the Cook Islands Costa Rica Croatia Cuba Curaçao Cyprus Czech Republic Côte d'Ivoire Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Eswatini (Swaziland) Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard and McDonald Islands Holy See Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Korea Northern Mariana Islands Norway Oman Pakistan Palau Palestine, State of Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Réunion Saint Barthélemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia South Korea South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Islands Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu US Minor Outlying Islands Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela Vietnam Virgin Islands, British Virgin Islands, U.S. Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe Åland Islands
Profesional Qualifications (Required) Qualification
Institution
Status
Year
Add Remove
Education (Highest Level Only) (Required) Certificate
Institution
Status
Year
Add Remove
Work Experience(starting with the latest) (Required) Employer
Position
Start Date
End Date
Add Remove
Relevant years of experience (Required)
Current Notice Period
Current Gross Monthly Pay
Resume/CV and Certificate (Upload in one PDF file) (Required) Accepted file types: pdf, Max. file size: 20 MB.
Data Protection YES
CIC Insurance Group will be the data controller of your personal data. All data submitted by you will be held securely, will not be passed to 3rd parties (unless required by law) and will not be held longer than the maximum period allowed by law years after the end of the competition for which your application was processed, without your express agreement
By ticking this box, you confirm your agreement to the above YES/ NO
DECLARATION I hereby certify that to the best of my knowledge the details given in this form are correct. I understand that in the event of being offered employment with CIC Insurance Group, any proven falsification or concealment of any material fact in respect of my application may lead to CIC Insurance group withdrawing the offer of employment if employment has not commenced or disciplinary action and dismissal if employment has commenced
By ticking this box, you confirm your agreement to the above
Submit
.
CIC Insurance Group is a leading cooperative-based insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security. We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange. Our tagline, “ We Keep Our Word ,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities. CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. You will be part of a team that is shaping the future of financial protection across Africa.
About the Role
Reporting to the Regional Manager – Metropolitan, the role holder will be tasked to drive revenue growth in the targeted business, enhance visibility and presence in the Metropolis region, and create strong stakeholder value by overseeing efficient resource utilization and maintaining a customer-centric focus across the region.
Key Responsibilities
• Management of Intermediary relationships (broker, banks & independent agents), clients to deliver targeted premium outputs across all subsidiaries.
• Provide leadership and support to the staff, sales and marketing team by driving the implementation of the corporate strategy, through training and motivation to achieve the organizational objectives
• Organize and represent the company in all relevant forums e.g. cooperative societies AGMs, leaders’ meetings and seminars as they conduct Business promotions in liaison with PR staff
• Pipeline business management, quotation processing and transmitting them to the intermediaries & clients within set TATs.
• Enforcing of credit control compliance and debt management standard.
• Draw up and operationalize SLAs with intermediaries for differentiated service delivery and resolve all customer complaints/inquiries promptly and professionally.
• Adhere to inter-departmental service level standards in liaison with business leaders across all Group subsidiaries and support the daily branch operations, including sales processing, policy issuance, and claims handling.
• Renewal follow-up to achieve the renewal retention ratios
• Champion cross selling for corporate, retail business and support Opening up new markets and distribution channels including local check offs for Ordinary Life
• Identify and facilitate Branch staff Resourcing requirements including recruitment, appraisal, career development, succession and resource planning, in liaison with the People and culture department
• Coordinate all intermediary activities as they Monitor and provide market intelligence to help to identify potential for both business acquisition and strategic planning
• Recruit, train, and manage a high-performing sales team as well as grow their intermediary portfolio.
• Ensure compliance with all regulatory requirements.
Generic Duties
• Carry out performance appraisal, coaching and mentoring staff;
• Participate in planning and budgeting for the department.
Who We’re Looking For
Qualifications
• Bachelor’s Degree in a relevant field
• Relevant Professional Qualification
• Minimum of six (6) years’ relevant experience in a similar position, two (2) of which at supervisory level
Key competencies
• Customer focused and have strong business acumen
• Strong leadership skills to drive business performance
• Effective collaborator with excellent communication skills.
• Organized, detail-oriented, and able to work under tight timelines.
• Committed to professional growth and continuous learning.
• Effective stakeholder management and conflict management
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly indicating the position being applied for.
The application should reach us by close of business on 3rd November, 2026 . Please note only short-listed candidates will be contacted. If you do not hear from us by 30 th November, 2026 consider your application unsuccessful.
CIC Group is an equal opportunity employer and does not solicit or require any form of payment for employment opportunities.
N/B: This job advert is open to both internal and external candidates.
Position
Name (Required)
Enter your full names
Email (Required)
Enter your active email address
Phone (Required)
Enter your active mobile number
Gender
Male
Female
Date of Birth (Required)
Country (Required) Country Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire, Sint Eustatius and Saba Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos Islands Colombia Comoros Congo, Democratic Republic of the Congo, Republic of the Cook Islands Costa Rica Croatia Cuba Curaçao Cyprus Czech Republic Côte d'Ivoire Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Eswatini (Swaziland) Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard and McDonald Islands Holy See Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Korea Northern Mariana Islands Norway Oman Pakistan Palau Palestine, State of Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Réunion Saint Barthélemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia South Korea South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Islands Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu US Minor Outlying Islands Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela Vietnam Virgin Islands, British Virgin Islands, U.S. Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe Åland Islands
Profesional Qualifications (Required) Qualification
Institution
Status
Year
Add Remove
Education (Highest Level Only) (Required) Certificate
Institution
Status
Year
Add Remove
Work Experience(starting with the latest) (Required) Employer
Position
Start Date
End Date
Add Remove
Relevant years of experience (Required)
Current Notice Period
Current Gross Monthly Pay
Resume/CV and Certificate (Upload in one PDF file) (Required) Accepted file types: pdf, Max. file size: 20 MB.
Data Protection YES
CIC Insurance Group will be the data controller of your personal data. All data submitted by you will be held securely, will not be passed to 3rd parties (unless required by law) and will not be held longer than the maximum period allowed by law years after the end of the competition for which your application was processed, without your express agreement
By ticking this box, you confirm your agreement to the above YES/ NO
DECLARATION I hereby certify that to the best of my knowledge the details given in this form are correct. I understand that in the event of being offered employment with CIC Insurance Group, any proven falsification or concealment of any material fact in respect of my application may lead to CIC Insurance group withdrawing the offer of employment if employment has not commenced or disciplinary action and dismissal if employment has commenced
By ticking this box, you confirm your agreement to the above
Submit
.