From the employer's careers page · Verified employer
Associate I: Premium Management
ICEA LION KENYA
Job at a glance
- Employer
- ICEA LION KENYA
- Position
- Associate I: Premium Management
- Location
- Kenya
- Experience
- 1 year post qualification in Life insurance
- Education
- Bachelor Degree in any field
- Salary
- Not stated in the advert
- Application deadline
- 8 October 2026
- Posted on VacancyKE
- 2 October 2026
VacancyKE summary
ICEA LION KENYA is hiring an Associate I: Premium Management in Kenya to manage premium collection, bank relations and process improvements. You will handle direct debit instructions, client queries and staff training within the Life insurance operations team.
What stands out about this opportunity
- Closing date is 8th October 2026
- Role involves negotiating with banks
- Includes training responsibilities for new staff
- Progression towards ACII or FCII is an advantage
Key responsibilities
- Facilitate receipting of all booked premiums and respond to client queries
- Collect premiums due by sending direct debit instructions and following up with banks
- Maintain cordial relationships with banks and negotiate favourable charges for clients and company
- Arrange sectional meetings, report minutes and separate urgent from important issues
- Review internal processes and pursue improvements with the ICT team
- Report challenges or risks to operational efficiency experienced in the department
- Attend meetings with partners including banks, sponsors and salesforce
- Train new staff and internal clients on operation processes
Who should apply?
Early-career professionals with at least one year of Life insurance experience seeking an operational role in premium management and bank liaison.
Key requirements
- Bachelor Degree in any field
- 1 year Life insurance experience
- Strong analytical skills
- Self-starter and organized
- Strategic thinking
- Project management skills
- Negotiation skills
- Customer relationship management
Nice to have
- Progression towards a professional qualification(s) in insurance e.g. ACII, FCII or equivalent
What you should know
- Applications close on 8th October 2026
- Submit your application and resume through the employer's channel
- Role requires strong business acumen and creative thinking skills
How to apply
- Click the APPLY NOW button to submit your application and resume
- Ensure submission is completed by 8th October 2026
Official source: From the employer's careers page · icealion.co.ke. VacancyKE never charges job seekers.
Original employer advertisement
Published by ICEA LION KENYA on icealion.co.ke. Shown for reference; the employer’s version is the official one.
The employer’s advert
• Facilitating receipting of all premium booked and giving feed back to the clients on all queries raised.
• Collecting of premiums due on the debit dates by sending direct debits instructions to the bank, following up with the bank on all unpaid instructions, and ensuring non -paying DDI are communicated to the client.
• Maintaining cordial relationship with the banks involved in DDI collections by negotiating an agreeable charge with the bank to ensure charges are favourable to both clients and the company (ICEA Lion).
• Arranging and guiding sectional meetings and report the minutes to the line manager on issues discussed separating urgent from important issues.
• Reviewing internal processes, and pursue improvement with ICT team on the best practice to ensure efficiency and effectiveness of operation processes.
• Reporting any challenges or risks to the operational efficiency experienced in the dept.
• Attending meetings with our partners (banks, sponsors, salesforce) or peers in the industry.
• Training new staff and other internal clients (sales team) and HR organised trainings on the operation processes to pass the knowledge to incoming staff and interested parties.
ACADEMIC AND PROFESSIONAL QUALIFICATIONS AND KNOWLEDGE
• Bachelor Degree in any field from a reputable university.
• Progression towards a professional qualification(s) in insurance e.g. ACII, FCII or equivalent, would be an added advantage
EXPERIENCE
• At least one (1) years’ post qualification experience in Life insurance Company
CORE TECHNICAL COMPETENCIES REQUIRED FOR THE ROLE
• Strong analytical and fact-based decision-making skills.
• Must be a self-starter, highly organized, and able to work well with people at all levels in the organization
• Strategic thinking and problem-solving skills
• Analytical and creative thinking skills
• Project management skills
• Strong persuasion and negotiation skills
• Strong business acumen / business orientation
• Good customer relationship management skills (internal and external customers)
If you meet the requirements for this position, click the APPLY NOW button below to submit your application and resume by 8th October 2026.
• Collecting of premiums due on the debit dates by sending direct debits instructions to the bank, following up with the bank on all unpaid instructions, and ensuring non -paying DDI are communicated to the client.
• Maintaining cordial relationship with the banks involved in DDI collections by negotiating an agreeable charge with the bank to ensure charges are favourable to both clients and the company (ICEA Lion).
• Arranging and guiding sectional meetings and report the minutes to the line manager on issues discussed separating urgent from important issues.
• Reviewing internal processes, and pursue improvement with ICT team on the best practice to ensure efficiency and effectiveness of operation processes.
• Reporting any challenges or risks to the operational efficiency experienced in the dept.
• Attending meetings with our partners (banks, sponsors, salesforce) or peers in the industry.
• Training new staff and other internal clients (sales team) and HR organised trainings on the operation processes to pass the knowledge to incoming staff and interested parties.
ACADEMIC AND PROFESSIONAL QUALIFICATIONS AND KNOWLEDGE
• Bachelor Degree in any field from a reputable university.
• Progression towards a professional qualification(s) in insurance e.g. ACII, FCII or equivalent, would be an added advantage
EXPERIENCE
• At least one (1) years’ post qualification experience in Life insurance Company
CORE TECHNICAL COMPETENCIES REQUIRED FOR THE ROLE
• Strong analytical and fact-based decision-making skills.
• Must be a self-starter, highly organized, and able to work well with people at all levels in the organization
• Strategic thinking and problem-solving skills
• Analytical and creative thinking skills
• Project management skills
• Strong persuasion and negotiation skills
• Strong business acumen / business orientation
• Good customer relationship management skills (internal and external customers)
If you meet the requirements for this position, click the APPLY NOW button below to submit your application and resume by 8th October 2026.