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Airtel Money Merchant Lead

Airtel Money Kenya

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Job at a glance

Employer
Airtel Money Kenya
Position
Airtel Money Merchant Lead
Location
Kenya
Job type
Full-time
Experience
5–8 years in payments or mobile money
Education
Business-related Bachelor’s degree
Salary
Not stated in the advert
Application deadline
30 October 2026
Posted on VacancyKE
27 October 2026

VacancyKE summary

Airtel Money Kenya is hiring a Merchant Lead to expand its digital payments acceptance ecosystem across SMEs and corporates. You will drive merchant acquisition, manage key accounts, and oversee franchise partner networks to strengthen market penetration.

What stands out about this opportunity

  • Strategic focus on SME and corporate sectors
  • Role involves nationwide distribution expansion
  • Emphasis on data-driven adoption insights

Key responsibilities

  • Develop strategies to onboard merchants and micro-merchants in key trade segments
  • Drive growth in low-activity areas like peri-urban, estates, and rural centers
  • Manage strategic accounts including chain retailers, bill-pay partners, and aggregators
  • Ensure operational uptime and revenue contribution from top-tier merchant accounts
  • Expand distribution coverage by identifying gaps across counties and trading corridors
  • Recruit, train, and manage franchise partners, super-agents, and distributors
  • Strengthen liquidity models and cash management for agent and merchant uptime
  • Provide data-driven insights to boost adoption in utilities and P2B payments

Who should apply?

This role suits an experienced professional in fintech or mobile money with strong skills in merchant acquisition and network management within the Kenyan market.

Key requirements

  • Business-related Bachelor’s degree
  • 5–8 years relevant experience
  • Merchant acquisition track record
  • Franchise network management experience
  • Digital payments industry knowledge

What you should know

  • Reports to Head of Airtel Money Merchant and Distribution
  • Focuses on expanding Airtel Money acceptance among SMEs and corporates
  • Involves collaboration with Sales, Marketing, and Zonal teams
  • Applications are submitted via the provided Oracle Cloud link

How to apply

Official source: From the employer's hiring system · erey.fa.em3.oraclecloud.com. VacancyKE never charges job seekers.

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Original employer advertisement

Published by Airtel Money Kenya on erey.fa.em3.oraclecloud.com. Shown for reference; the employer’s version is the official one.

The employer’s advert
Airtel Money Kenya wishes to recruit for the role of Merchant Lead. This role reports to the Head of Airtel Money Merchant and Distribution. He/she will be responsible for expanding and strengthening the Airtel Money acceptance ecosystem across the Kenyan SMEs, corporates, and payment service providers, positioning the business as a leader in digital payments. The role drives the acquisition, activation, and performance of merchants and micro-merchants while managing key accounts, franchise partners, and distribution channel productivity

Responsibilities
Key Responsibilities

• Develop targeted strategies to onboard merchants and micro-merchants across key Kenyan trade segments.

• Enforce trade compliance, branding standards, and service quality across the Airtel Money field network.

• Drive growth and recovery initiatives in low-activity merchant pockets such as peri-urban, estates, and rural trading centers.

• Manage and grow strategic merchant accounts including chain retailers, bill-pay partners, digital platforms, and aggregators.

• Ensure operational uptime, issue resolution, and revenue growth contribution from top-tier merchant accounts.

• Maintain regular performance reporting and stakeholder governance.

• Expand Airtel Money distribution coverage by identifying gaps across counties, estates, and high-density trading corridors.

• Recruit, train, and manage franchise partners, super-agents, and channel distributors to ensure accessibility and proximity.

• Strengthen liquidity models, float circulation, and cash management to ensure agent and merchant up time.

• Enforce trade compliance, branding standards, and service quality across the Airtel Money field network.

• Provide data-driven insights to drive adoption in key categories such as utilities payments, merchant payments, P2B, and repeat usage.

• Collaborate with Sales, Marketing, and Zonal teams to activate county-level Airtel Money penetration plans.

Qualifications
Qualifications and Required Competencies

• Business related Bachelors’ degree.

• Minimum 5-8 years’ experience in financial services, fintech, payments, or mobile money, distribution, key account management, or route-to-market.

• Proven track record in merchant acquisition, business development, or payments strategy.

• Strong commercial acumen, negotiation, and partnership management skills.

• Deep understanding of digital payments, mobile money, and Kenyan financial inclusion landscape.

• Experience managing franchise or distributor networks.

• Strong analytics and data interpretation skills.

• FMCG distribution knowledge and trade channel execution capability.

• Key account management and commercial negotiation skills.

• Strong route-to-market planning and channel penetration intelligence.