From the employer's hiring system · Verified employer
Agile Product Owner - International Organisation Health
Cigna Healthcare
Job at a glance
- Employer
- Cigna Healthcare
- Position
- Agile Product Owner - International Organisation Health
- Location
- Kenya One Africa Place, HGS Bangalore
- Possible duty stations
- Nairobi, Kenya
- Job type
- Full-time
- Education
- Bachelor’s Degree
- Salary
- Not stated in the advert
- Application deadline
- Open until filled (listed until 25 October 2026)
- Posted on VacancyKE
- 8 October 2026
VacancyKE summary
Cigna Healthcare is hiring an Agile Product Owner for its International Organisation Health team in Nairobi. You will maximise value delivery by managing backlogs and collaborating with stakeholders on backend products across Mainframe and Financial Services domains.
What stands out about this opportunity
- Hybrid working environment
- Includes Private Medical Insurance
- Focus on global health backend products
What’s offered
- Competitive salary and benefits package.
- Private Medical Insurance.
- Employee Wellbeing Benefits and Development Programs.
- Multicultural and hybrid working environment.
Key responsibilities
- Support product vision and roadmap priorities alongside the Agile Product Manager.
- Act as the voice of the customer to align backlog with business value.
- Translate features into clear user stories and maintain a high-quality Jira backlog.
- Lead backlog refinement and support Program Increment (PI) planning activities.
- Collaborate with developers, testers, Scrum Masters, and business stakeholders for predictable delivery.
- Monitor delivery, quality, utilization, and customer experience metrics for continuous improvement.
- Use analytics and stakeholder feedback to drive product improvements.
Who should apply?
This role suits an early-to-mid career professional with Agile expertise and strong stakeholder management skills, ideally with some exposure to healthcare or financial systems.
Key requirements
- Bachelor’s Degree
- Agile methodology knowledge
- Jira proficiency
- Strong English communication
- Stakeholder management skills
Nice to have
- SAFe Product Owner / Product Manager certification.
- Healthcare industry experience.
- Experience supporting payments, billing, eligibility, finance operations, or reporting.
- Experience with internal and external system integrations.
What you should know
- Role supports IOH backend products including payments, billing, and eligibility.
- Hybrid working model requires collaboration across regions and time zones.
- Applications are accepted via Cigna’s careers portal.
How to apply
- Apply through the official Cigna Healthcare careers website link provided in the advert.
Official source: From the employer's hiring system · cigna.wd5.myworkdayjobs.com. VacancyKE never charges job seekers.
Original employer advertisement
Published by Cigna Healthcare on cigna.wd5.myworkdayjobs.com. Shown for reference; the employer’s version is the official one.
The employer’s advert
About Cigna Healthcare
Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide.
Our mission is to improve the health, well-being, and peace of mind of those we serve. You’ll join a collaborative, global organization where your work helps create better healthcare experiences for customers around the world.
About the Role
As a Product Owner, you will maximize value delivery for a Scrum Team by translating product strategy into clear, actionable priorities. Working closely with the Agile Product Manager, you will balance customer needs, business outcomes, and delivery commitments to ensure reliable, high-quality product delivery.
You will support International Organisations Health (IOH) backend products across Mainframe and Financial Services domains, including payments, billing, eligibility, finance operations, and related integrations.
What You’ll Do
• Partner with the Agile Product Manager to support product vision, roadmap priorities, and business outcomes.
• Act as the voice of the customer, ensuring backlog priorities align with customer and business value.
• Translate features and priorities into clear user stories and maintain a high-quality backlog in Jira.
• Lead backlog refinement and support Program Increment (PI) planning activities.
• Collaborate with developers, testers, Scrum Masters, QA, UAT teams, and business stakeholders to enable predictable delivery.
• Monitor delivery, quality, utilization, and customer experience metrics to support continuous improvement.
• Use analytics and stakeholder feedback to drive product improvements and value realization.
What You’ll Bring
• Bachelor’s Degree.
• Strong English communication skills.
• Knowledge of Agile methodologies and experience using Jira or a similar tool.
• Ability to work effectively with technical and business stakeholders.
• Strong stakeholder relationship management skills.
• Experience within healthcare preferred and ability to collaborate across regions and time zones.
Skills
Soft Skills
• Customer-focused mindset and empathy.
• Business and delivery acumen.
• Collaboration and stakeholder management.
• Ownership and accountability.
• Problem-solving and decision-making.
• Continuous improvement mindset.
• Ability to manage competing priorities.
Technical / Functional Skills
• Agile product delivery practices.
• Backlog management and prioritization.
• User story refinement.
• Jira backlog management.
• PI Planning.
• Analytics and performance monitoring.
• Knowledge of financial operations, healthcare administration, user experience principles, and Agile development practices.
Nice to Have
• SAFe Product Owner / Product Manager certification.
• Healthcare industry experience.
• Experience supporting payments, billing, eligibility, finance operations, or financial reporting.
• Experience with internal and external system integrations.
Why Join Us
• Competitive salary and benefits package.
• Multicultural and hybrid working environment.
• Private Medical Insurance.
• Employee Wellbeing Benefits and Development Programs.
• Opportunity to support products serving more than 500,000 customers globally.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide.
Our mission is to improve the health, well-being, and peace of mind of those we serve. You’ll join a collaborative, global organization where your work helps create better healthcare experiences for customers around the world.
About the Role
As a Product Owner, you will maximize value delivery for a Scrum Team by translating product strategy into clear, actionable priorities. Working closely with the Agile Product Manager, you will balance customer needs, business outcomes, and delivery commitments to ensure reliable, high-quality product delivery.
You will support International Organisations Health (IOH) backend products across Mainframe and Financial Services domains, including payments, billing, eligibility, finance operations, and related integrations.
What You’ll Do
• Partner with the Agile Product Manager to support product vision, roadmap priorities, and business outcomes.
• Act as the voice of the customer, ensuring backlog priorities align with customer and business value.
• Translate features and priorities into clear user stories and maintain a high-quality backlog in Jira.
• Lead backlog refinement and support Program Increment (PI) planning activities.
• Collaborate with developers, testers, Scrum Masters, QA, UAT teams, and business stakeholders to enable predictable delivery.
• Monitor delivery, quality, utilization, and customer experience metrics to support continuous improvement.
• Use analytics and stakeholder feedback to drive product improvements and value realization.
What You’ll Bring
• Bachelor’s Degree.
• Strong English communication skills.
• Knowledge of Agile methodologies and experience using Jira or a similar tool.
• Ability to work effectively with technical and business stakeholders.
• Strong stakeholder relationship management skills.
• Experience within healthcare preferred and ability to collaborate across regions and time zones.
Skills
Soft Skills
• Customer-focused mindset and empathy.
• Business and delivery acumen.
• Collaboration and stakeholder management.
• Ownership and accountability.
• Problem-solving and decision-making.
• Continuous improvement mindset.
• Ability to manage competing priorities.
Technical / Functional Skills
• Agile product delivery practices.
• Backlog management and prioritization.
• User story refinement.
• Jira backlog management.
• PI Planning.
• Analytics and performance monitoring.
• Knowledge of financial operations, healthcare administration, user experience principles, and Agile development practices.
Nice to Have
• SAFe Product Owner / Product Manager certification.
• Healthcare industry experience.
• Experience supporting payments, billing, eligibility, finance operations, or financial reporting.
• Experience with internal and external system integrations.
Why Join Us
• Competitive salary and benefits package.
• Multicultural and hybrid working environment.
• Private Medical Insurance.
• Employee Wellbeing Benefits and Development Programs.
• Opportunity to support products serving more than 500,000 customers globally.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.